PRIVACY POLICY

Introduction
Solana ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or shop with us.

What information do we collect?
We may collect personal information such as your name, email address, phone number, shipping and billing address, payment details, and any other information you provide when you place an order, sign up for newsletters, or contact us.

How do we use your information?
Your personal information is used to:

  • Process and fulfill your orders

  • Communicate with you about your order and our products

  • Improve our services and website

  • Send marketing communications (where you have consented)

  • Comply with legal obligations

Disclosure of your information
We may disclose your personal information to:

  • Our trusted service providers (e.g., couriers, payment processors)

  • Legal or regulatory authorities where required by law

  • Other third parties only with your consent

Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Our website uses secure technologies and encryption to protect your data.

Your rights
You have the right to:

  • Access and correct your personal information

  • Withdraw consent to receive marketing communications at any time

  • Complain about a breach of privacy to us or the Office of the Australian Information Commissioner (OAIC)

Cookies and tracking
Our website uses cookies to enhance your experience, analyze traffic, and support marketing efforts. You can manage cookie preferences through your browser settings.

International transfers
If your information is transferred outside Australia (for example, to overseas suppliers), we ensure appropriate safeguards are in place consistent with the APPs.

Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact us
For any questions or requests regarding your privacy, please contact us at:
info@solanadesign.com.au