SHIPPING
Effortless style, delivered to your doorstep — wherever you are in the world. Every Solana order is thoughtfully packed and shipped from our Gold Coast studio, ensuring your pieces arrive safe, on time, and in perfect condition.
Australia-Wide Shipping
Standard Shipping – Free
Reliable and trackable with Australia Post.
Estimated delivery: 3–6 business days (metro areas may arrive sooner).
Express Shipping – $15 AUD
For when you need your wardrobe refresh, fast.
Estimated delivery: 1–3 business days via AusPost Express.
Local Pick-Up — Gold Coast Boutique
Prefer to collect in person?
Choose Local Pick-Up at checkout and visit our Gold Coast store once you receive your “Ready for Pickup” email.
We will be in contact to arrange a time that suits.
International Shipping
We ship globally — from our sunny shores to yours.
Flat Rate Worldwide Shipping – $30 AUD
Estimated delivery: 7–14 business days depending on destination.
Tracking provided. Duties and taxes may apply depending on your country’s regulations.
Customs Returns & Refunds
If a parcel is returned by customs due to reasons outside the control of both the customer and our business, we will refund the purchase price of the returned item(s) once they have been received back to us.
Please note that shipping charges, customs duties, import taxes, and any customs clearance or brokerage fees are non-refundable. These costs are paid to third-party carriers and customs authorities for services that have already been provided and cannot be recovered by us, even if the parcel is returned.
If a shipment is returned because import duties or taxes were not paid, required customs information was not provided, or the parcel was refused, any additional return shipping or customs charges incurred may also be deducted from the refund where permitted.
A Note from Solana
We know fashion waits for no one — that’s why we partner with trusted shipping providers to deliver your pieces swiftly and securely. Whether you're heading to the airport or dressing for golden hour, we're here to make sure your style arrives on time.